Certification, QA & Compliance
Certifications and qualifications
Certification no. JQA-AS0252
JISQ9100:2016
Aerospace quality management
August 2020 – present
ISO9001:2015
Quality management system
August 2018 – May 2024
ISO14001:2015
Environmental management system
August 2018 – February 2023
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Unified Qualification for Participation in Government Procurement
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Importer of poisonous and deleterious substances
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General seller of poisonous and deleterious substances
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Importer of narcotic raw materials
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First-Class Land Special Radio Operator
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Explosives Handling Safety Supervisor
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Secondhand dealer license (Tokyo Metropolitan Public Safety Commission no. 301091506234)
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Tcertification (formerly TRACE / ID: TC00-5313)
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Drone Pilot, Rotorcraft Specialist
Quality and Environmental Policy
As part of our efforts to help resolve the many issues our customers face, we have established an integrated management system. Guided by the Quality and Environmental Policy set out below, we operate that system so as to conduct business in a way that is kind to society, and we strive for its continual improvement.
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1 In our quality objectives we focus on the following, in order to raise customer satisfaction.
- 1 We place importance on close communication with our customers, and deliver products and services that conform to their requirements by the dates we have promised.
- 2 Responding swiftly to customer complaints and preventing their recurrence
- 3 Improving quality with the aim of increasing customer trust and satisfaction
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2 In our environmental objectives we focus on the following, and advance our commitments to environmental protection.
- 1 Preventing global warming by reducing electricity consumption
- 2 Conserving resources and reducing waste through reuse and recycling
- 3 Preventing pollution through our work on environmentally compatible products
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3 Complying with the laws, regulations and requirements that apply to our business activities
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4 Setting objectives and promoting quality and environmental activities with the participation of every employee
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5 By practising the PDCA cycle in every aspect of our business, we strive to strengthen our corporate foundations and increase our corporate value.
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6 This policy is communicated to and fully understood by our directors and employees.
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7 This Quality and Environmental Policy is made public.
Compliance
Compliance Declaration
SOLID SOLUTIONS INC. declares that it will be a company that contributes to society through activities that place importance on compliance with the law, common sense and corporate ethics.
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1 Compliance with laws and regulations
In carrying out our work we comply with laws and regulations and act in accordance with social norms. With trade-related legislation in particular, we make every effort to keep our knowledge up to date so that nothing is overlooked.
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2 Respect for human rights
We respect human rights both inside and outside the company, and we do not engage in discrimination or harassment on grounds such as nationality, gender or age.
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3 Fair dealing
We build proper relationships with our business partners based on free and fair rules, and we exclude improper practices such as bid rigging and price fixing.
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4 Consideration for the environment
We reduce our environmental impact as far as possible and work to build a society capable of sustainable development.
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5 Protection of information
We manage company information, information obtained from outside the company and personal information appropriately, work to prevent leaks, and protect intellectual property and other rights.
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6 Sound accounting
We handle financial and accounting records and reports properly.
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7 Coexistence with the local community
We build good relationships with the local community and seek to coexist and prosper together with it.
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8 Ensuring the integrity of our duties
We prevent the misappropriation and embezzlement of funds and assets, and comply with the laws and regulations that govern our operations.
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9 Dealing with organized crime
We take a resolute stance towards organized crime groups and sever all relations with them.
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10 Responding to violations
We promptly take appropriate action to resolve the matter, investigate the cause and work to prevent any recurrence.
Policy on the Protection of Specific Personal Information
Our philosophy on protecting specific personal information
We recognize the importance of protecting the personal information of our customers and our employees. Every employee complies with the laws and standards relating to the protection of personal information, and we work to properly protect and manage the personal information we hold. We therefore set out our activities concerning the protection of specific personal information as follows, as our Policy on the Protection of Specific Personal Information.
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Article 1 (Applicable laws and standards)
We comply with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (the "Numbers Act"), the Act on the Protection of Personal Information, the Guidelines on the Proper Handling of Specific Personal Information (for Business Operators) and other applicable standards.
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Article 2 (Acquisition, use and provision of specific personal information)
In order to process individual-number-related affairs, we acquire specific personal information only within the scope of the purposes specifically and exhaustively stipulated by the Numbers Act, and only after clarifying the purpose of acquisition. We do not use or provide specific personal information except in the cases specifically and exhaustively stipulated by the Numbers Act, and we do not use it beyond the purpose for which it was acquired.
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Article 3 (Management and protection of specific personal information)
We manage specific personal information strictly, and do not retain it except in the cases specifically and exhaustively stipulated by the Numbers Act. Where we do retain it, we take appropriate preventive and corrective measures to guard against leakage, loss or damage.
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Article 4 (Handling of specific personal information affairs, and responses to requests for disclosure, correction and suspension of use)
The department responsible for the handling, disclosure, correction and suspension of use of specific personal information is as follows. [Contact] SOLID SOLUTIONS INC., Manager responsible for the protection of specific personal information: President and CEO Osamu Okabe. Address: 1-2-4 Hamamatsucho, Minato-ku, Tokyo 105-0013, Japan. Tel: +81-3-6868-3820
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Article 5 (Continual improvement of the specific personal information protection management system)
We continually improve the structure and mechanisms by which we manage the protection of specific personal information.
Environmental Policy
Environmental initiatives
We actively pursue environmental conservation activities and contribute to a sustainable society. We work to reduce our environmental impact and to continually improve our environmental management system.
Key policies
- Implementation based on the Quality and Environmental Policy
- Establishing and operating an environmental management system
- Promoting environmental activities towards a sustainable society
Green procurement
We promote the procurement of products and services with a low environmental impact. By strengthening cooperation with our partners, we extend environmentally conscious procurement across the entire supply chain.
Key policies
- Giving priority to environmentally conscious products (PDF, opens in a new tab)
- Supporting our partners in promoting environmental conservation
- Reducing environmental impact across the whole supply chain
Social initiatives
As part of our contribution to society, we make ongoing donations to aid organizations in Japan and overseas.
- Japanese Red Cross Society(opens an external site)
- Japan Association for the World Food Programme (certified NPO)(opens an external site)
- Médecins Sans Frontières Japan(opens an external site)
- Minato City Council of Social Welfare(opens an external site)
- Good Neighbors Japan(opens an external site)
- Pionero no Mori (citizens’ group)(opens an external site)
Related pages
See each page for more about the company
CONTACT
For questions or advice about our products and services,
please feel free to contact us